Philip J. Glockner's Resume (Last updated February 12th 2009)

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Philip J. Glockner

IT Systems Administrator and Community Manager

About Philip

I have a strong technical IT background, with recent management, community and call center ramp experience.

Key Info

Position Desired Full Time
Willing to Relocate Yes
Commuting Distance Up to 30 miles
Acceptable Travel Up to 20% of the Time
U.S. Work Authorization U.S. Citizen
Eligible for U.S. Security Clearance Not Specified

Salary

Current Salary: $45,000 to $60,000
Desired Salary: $45,000 to $60,000

Interview

Describe your ideal work environment. (02/12/2009)

I love an environment that challenges me and provides me with the ability to schedule my tasks and work with other people that I respect. I love working in an office but I also enjoy the option of telecommuting.

What do you like most about your job? (02/12/2009)

Right now, between jobs, I am doing something I really love, which is to write about stuff that I know. In previous positions, I haave been asked to train other people on what I know and I have enjoyed that as well.

What is the toughest problem you have had to solve? (02/12/2009)

There are a few points in my career where I was faced with huge logistical or technical issues. In all cases, being on a capable team and just pushing forward until the job was done has gotten me through those times. Two separate examples: *At Dell in the late 90s, I was on a team that had to define and implement a project plan to choose groupware software, hardware and get it all in an IT-approved server room, which required a massive amount of effort and documentation over a several-month period. *At Catalis the company moved offices in a very short timeframe (2 weeks) which required a lot of logistical planning, strategic system moves and switch-overs, and working with different companies to make sure there was no interruption in service for our customers.

How would your co-workers describe you? (02/12/2009)

I believe my coworkers saw me as someone willing to pull their own weight, and do what the job required.

What did you learn from your previous job? (02/12/2009)

I learned that often, betting on yourself when taking a risk will pay off. In this case I was asked to step up and become the IT manager for the company, and I found that I had the skills necessary to be productive in that role.

Why did you choose this career? (02/12/2009)

Systems administration is a natural path coming from a technical support background. Since I already had deep knowledge of computer hardware and software, applying that knowledge to maintain a server room and eventually manage an IT department is part of the path.

What are your strengths? Weaknesses? (02/03/2009)

I would say one of my most valuable strengths is the value I bring as a team player. I mesh well with people, I work with all levels in a company and I love to be challenged and pull my weight. Although looking back, I am proud of my achievements, I would say I need to stop underestimating what I am capable of.

Cloud View

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